03-01-2012 05:00 AM
When the Player loads the Ad starts playing and till then everyting is fine but when the Ad is currently running and if I click on another video in playlist the Ad and Video starts playing at the same time and I hear two voices, one of Ad and another of Video.
I applied some events to debug into the issue and found that when page is loaded Ad Start event is fired first and then Media Play event is fired but when I click on another Video in between the Ad, then Media Play event fires first and later Ad Start event is fired. Is this a issue?
We are using Freewheel for our ads. Can you please look into this issue and tell me the possible solution for it.
Does this issue has to be done something with Freewheel ad integration?
04-11-2012 09:58 AM
Since FW uses the Ad Rules API, it could be a bug in their code or ours. Can you share a link to the player? I would also contact FW if possible so they can also look at this.