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Barry
Posts: 1
Registered: 02-22-2012
0

Caption/Subtitles Not Showing

I followed the steps on this article:

http://developer.brightcove.com/en/articles/displaying-dfxp-captions-video#custom

 

I have a subtitle file (English subs for a Spanish language movie) and it parses properly:

https://s3.amazonaws.com/captions/LPUBeso-subenglish.xml

 

The custom meta data field called "captions" is set.

 

I enabled the APIs on the player.

 

I used the SWF module that was given in the .zip file:

https://s3.amazonaws.com/captions/CaptionPlugin.as

 

And I added the SWF module as a plug-in on the player.

 

The video plays properly (so I know the video ID and player ID are legit) but no subtitles show up.

 

Any ideas what I am missing?

 

 

 

Brightcove Team
BC-Jonathan
Posts: 170
Registered: 09-30-2011
0

Re: Caption/Subtitles Not Showing

Hello,

 

Did you make sure that the internal name of your custom field is "dfxppath".  This SWF you are using is looking for this name, so if you don't have this, the captions won't render correctly.

 

I hope this fixes the issue.

 

Thanks