01-18-2011 05:19 AM
I have recently found the attached error which appears on a few of the players that I have built
It gives a null object reference - on the 'PlayerInstance/Instantiate Player Theme
Is this something to do with a missing parameter?
I have the <param name="isUI" value ="true"> set
Am unsure what is causing this as it seems to be from within a Brightcove Class
<object id="myExperience" class="BrightcoveExperience"> <param name="bgcolor" value="#FFFFFF" /> <param name="width" value="100%" /> <param name="height" value="100%" /> <param name="playerID" value="XXXXX" /> <param name="publisherID" value="XXXXX"/> <param name="isVid" value="true" /> <param name="isUI" value="true" /> <param name="dynamicStreaming" value="true" /> <param name="wmode" value="transparent"/> <param name="@playlistTabs" value="87107280001,87957103001"/> </object>
01-19-2011 08:14 PM
Not sure if this is it -- but is this player code that you originally published some time ago? If so, simply getting a new version of the code may solve this. The reason I say that is that we introduced a playerKey param a few months ago as a security measure, and I don't see that param in your code. So if you tinkered with the code recently without getting a new version that includes the player key, that might break it.
01-24-2011 01:25 PM
The playerKey was a backwards-compatible addition, so that shouldn't cause an issue. Do you have a link to the player so that we can test against it?