01-14-2012 03:08 AM
We have 2 videos prepared the exact same way, with H.264 codec, and uploaded to Brightcove. All our recent videos we've posted have played fine on mobile devices, but of the 2 videos, posted on the same webpage, one doesn't play, displaying the message "The video you are trying to watch is a format not supported by the HTML video tag in this browser".
Here is the webpage:
(note that the video loads and plays fine on desktop browsers).
We've re-exported the errant video from Final Cut Pro and done the regular subsequent uploading and embedding, but with the same result. Does anyone know what's going on?
Solved! Go to Solution.
01-16-2012 04:05 PM