Reply
Visitor
BCTVJeffrey
Posts: 6
Registered: ‎01-16-2012
0 Kudos
Accepted Solution

Help! IPad plays video, IPhone thinks it's flash...

Hello, we are a new account and are trying to setup mobile delivery. I have a player that works on the ipad, but strange enough, the iphone is showing me a "Update Flash Player" alert. The video isn't in FLV and there is any flash on the page. Any help would be great: The test page is here: http://www.biocenturytv.com/gomo.aspx
Brightcove Team
BC-Oscar
Posts: 503
Registered: ‎12-11-2008
0 Kudos

Re: Help! IPad plays video, IPhone thinks it's flash...

 

What is the iOS version on the iPhone? I tried on iOS 5.0 and things worked. All versions are expected to work but I'm curious if your player might be exposing a bug for a specific version.

Visitor
BCTVJeffrey
Posts: 6
Registered: ‎01-16-2012
0 Kudos

Re: Help! IPad plays video, IPhone thinks it's flash...

 

   Actually the weird part is that on another iPhone v 4.3.5 it plays fine. On mine with v5.0.1 it is still showing as requiring the flash app. Any ideas?

Visitor
BCTVJeffrey
Posts: 6
Registered: ‎01-16-2012
0 Kudos

Re: Help! IPad plays video, IPhone thinks it's flash...

 

  Well, check that - in safari on iphone it is fine on both iPhones. But when viewing in Opera Mini is where the problem is manifesting. I doubt this is your issue but you may check on it.

Brightcove Team
BC-Oscar
Posts: 503
Registered: ‎12-11-2008
0 Kudos

Re: Help! IPad plays video, IPhone thinks it's flash...

 

 Ok, that explains everything. We only support Safari on iPhones.