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dataomd
Posts: 1
Registered: ‎09-27-2011
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Majority of Embedded Domains are "Unknown"

The embedded domains report is great, but for some videos I do see a majority of the embedded domains come up as "Unknown". Can anyone provide a reason why we this may be the case? I want to make sure there is a technical reason for it and not because I have some setting in my player unchecked.

 

Thanks so much!

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BC-Mikey
Posts: 251
Registered: ‎12-09-2008
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Re: Majority of Embedded Domains are "Unknown"

This could come up for a few reasons, including:

 

-Your Player is embedded inside of a Flash shell

-Your Player is being embedded onto Facebook

-Your Player is being embedded onto some other 3rd Party CMS that also blocks it from retrieving this data

 

Basically if the Player is unable to read the domain data from the browser because it's being blocked by something in between then it will show up as Unknown.

-Mikey
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stefanie_brower
Posts: 2
Registered: ‎11-30-2011
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Re: Majority of Embedded Domains are "Unknown"

So does Facebook always block the embedded domain call?

- Stef
Brightcove Team
BC-Oscar
Posts: 503
Registered: ‎12-11-2008
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Re: Majority of Embedded Domains are "Unknown"

 

 We recently fixed an issue with embedding videos on FB for users that have Secure Browsing on. The player was being open in a new window instead of playing inline. That has been fixed, so if this was accounting for some of the unknown hosts you were seeing, that number should be lower now.