06-25-2010 12:23 PM
With regards to video views, what "counts" as a video view in the Brightcove analytics module?
Is a view recorded the moment a user hits play on a video, or does it wait a specified amount of seconds after the video has begun playing and then record it as a video view?
06-25-2010 02:51 PM
The data in our Analytics module is provided via our partnership with TubeMogul. Our players trigger a call to their service to begin tracking when playback is initiated, after the initial buffering is completed. This call is registered as a "view" that is reported in our module. This corresponds closely (but not identically) with the mediaBegin event, and typically follows shortly after that has fired.
Does that help? Is there a problem you're trying to solve, or just trying to interpret the data?
10-12-2010 11:37 PM - edited 10-12-2010 11:38 PM
Hope that explanation helps,
05-25-2011 09:19 AM
This is very interesting... is it always true (since the answer was written two years ago...)?
I was looking statistics for some videos and I saw that most of the time Plays are higher than Views but sometimes this is the opposite. I am not sure that I understand how it's possible?
If I want to keep only one data for the video consommation which one is the best: views or plays?
05-26-2011 09:31 AM
Video Views is probably most relevant to understanding how many times video consumption has truly started. Combined with the Attention Span and Video Engagement reports, you can gain insight into how many people watched your content and how much they completed.
05-26-2011 09:39 AM
Thank you Travis,
I'll keep the views for my report.
But, I don't understand how it's possible that "views" are higher than "Plays".
Just to be sure, let's suppose that someone listen one video and make:
"Play, Pause, Play, Pause and Play"
Does it mean 1 Play and 3 views?
05-26-2011 09:52 AM
I confess that does seem odd. Would you mind contacting customer support and providing your account information and some specific examples where you've seen this? Date ranges, video ids, and the different values you're seeing would be very helpful. We'll investigate from there and see if this does make sense or if there's an issue we need to address.
04-24-2012 10:53 AM
Hi BC team,
Can you please let us know if there is any BC API now available for getting the "Video View" count ?
Just wanted to check with you:
Thanks for your response.
06-11-2012 05:48 PM - edited 06-11-2012 07:04 PM
We currently don't have Analytics API. It is a priority we are working on. Even with the API we would not allowed for direct browser client cross-scripting access to the APIs. The number of player loads events for large news companies can be millions a day. You would need to call the API but save/cache the result into your own database if you want to display view on the client player or web pages. (Which is what I think you are asking)
Travis answered the differences between Video View and Video Play above.